Ezmio Beauty

<p>Please notify us immediately via email. Provide your order number and images if required and we will amend this ASAP.</p>

Please notify us immediately via email. Provide your order number and images if required and we will amend this ASAP.

What do I do if I receive the wrong/missing item in my order?

Order Management

What is Ezmio One Step Gel?

How long does Ezmio One Step Gel last?

Do I have to use a base and top coat with Ezmio One Step Gel?

How do I apply Ezmio One Step Gel?

How do I remove Ezmio One Step Gel?

How long do I cure Ezmio One Step Gel for?

How do I store my Ezmio One Step Gel?

Is Ezmio One Step Gel cruelty-free?

Is Ezmio One Step Gel 12-free?

Should I shake Ezmio One Step Gel before applying it?

Why is my top coat peeling off my One Step Gel?

Why do the ingredient names look different now?

Ezmio One Step Gel FAQ's

What is Builder Gel XL?

What is Coloured Builder Gel?

What is the difference between Builder Gel XL and Coloured Builder Gel?

Can I use Builder Gel on natural nails?

Does Builder Gel require a Base Coat?

Do I need to apply a Top Coat when using Builder Gel?

How long does Builder Gel take to cure?

How long will a Builder Gel manicure last?

Just wondering what to use under the new builder gels you just released as the adhesive base coat is sold out?

Coloured Builder Gel FAQ's

Why do some of the ingredient names look so scientific now?

Are Ezmio and Gojelle products PFAS-Free?

What does "INCI" actually mean?

Do you list ingredients in order of concentration?

I have allergies or sensitive skin, how do I know which ingredients to avoid?

Ezmio Ingredients

How long do Gojelle Press On Nails last?

How many times can you re-wear one Gojelle set?

Are Gojelle Press On Nails safe for my natural nails?

How do I apply Gojelle Press Ons?

How do I remove Gojelle Press Ons?

Can I use Gojelle Press On Nails if I have weak or damaged natural nails?

Are Gojelle Press On Nails waterproof?

What should I do if my Gojelle Press On Nail falls off?

How do I care for my Gojelle Press On Nails?

How many press-on nails come in a set?

What else comes with the set?

Can I trim and shape Gojelle Press On Nails?

I have really tiny nails, will these fit?

Gojelle Press On Nails FAQ's

What are Ezmio Gel Nail Wraps?

How long do Ezmio Gel Nail Wraps last?

Are Ezmio Gel Nail Wraps easy to apply?

How do I remove Ezmio Gel Nail Wraps?

Do I need a Nail Lamp to cure the Ezmio Gel Nail Wraps?

Will Ezmio Gel Nail Wraps Damage my nails?

Can I trim or file the Ezmio Gel Nail Wraps?

Can you put nail polish on top of the gel nails wraps?

Can you use chrome powder on the gel nail wraps?

How many gel wraps come in each pack? How many manicures will it last? How many gel wraps per packet?

Gel Nail Wrap FAQ's

What should I do about my cuticles?

Do I need to buff my nails before applying gel?

My nails don’t seem to set after the recommended curing time?

Do I need to wipe with rubbing alcohol after Ezmio One Step Gel or Top Coat?

My One Step Gel is still transparent after many coats?

My nails are bubbling, what did I do wrong?

Nail Prep FAQ's

Why do I sometimes feel a heat spike when I use the Ezmio Nail Lamp?

Do I need to buy an Ezmio Nail Lamp?

What does it mean that the Ezmio Nail Lamp is UV/LED, and how is it different from a UV-only or LED-only lamp?

Is it safe to use the Ezmio Nail Lamp?

Can I use the Ezmio Nail Lamp for other gel products?

Is the Ezmio Nail Lamp safe to use when pregnant?

Nail Lamp FAQ's

My daughter bites her nails. Wondering what products you would suggest to assist in breaking this habit?

Hi there. I am wanting to know about the gel polish and if hardens nails? Or does it purely just act as a nail polish? I want something they will also help strengthen my nails so they don’t break

Where can I find nanometers information for your lamps?

where can i find the ingredients?

What is the difference between the gel remover and the base coat remover?

Hi there do I need to use the 2in1 base coat before the builder gel ?

Does the nail lamp have UV in it?

Do you have to remove the builder gel or can you just keep refilling it?

Do I need the flash uv lamp for gel extensions?

Can a 12 year old wear builder gel with shellac?

is gojelle mini good for teens?

Looking at options for my salon for a more natural gel option. Wondering if you offer salon starter packs?

Do your products cater for those with gel allergies or unsafe?

Are all your gels are safe to use during pregnancy?

Can I remove builder gel with gel remover

I need a UV FREE LED LAMP

Any possible contraindications and allergy cautions?

Can gel press on nails can be reused ?

Are Ezmio products compliant with Australian standards?

What do i use to clean my brushes from using your gel polish?

Do you think you guys will ever come out with natural/vegan nail polishes?

What top coat am I supposed to use for xl builder

Product Usage FAQ's

How do I redeem my Mani Membership points?

I'm having trouble logging into my account

How do I create an Mani Member account

What are the member benefits/Why should I sign up

Mani Membership

Do you guys have a referral program?

I made an account but I didn’t receive 50 points

I got a discount code for my first order but its not working

Hi I received a 25% off code but it didn’t apply at checkout

Do you still do the surprise discounts

Is there a student discount?

I put my email to get a 25% off code and before I could screenshot it went away

How to use points

Hi there, I tried to redeem points when checking out, but removed them from the cart. Now it seems that I have lost all the point and can redeem them. Can they please be reapplied to my account for use?

How do I apply promo/discount codes

Where do I get promo codes/discounts

Forgot to add a promo code (but already purchased)

Promotions, Discounts, & Rewards

The free shipping on offer isn’t applying to my checkout

The nail polish colour says pre order. Does it get sent once it launches? Will I receive the rest of my order now? Should I order a pre-order item separately?

Preorder dates? When will pre-order items be available?

How can i find out the restocking date for out of stock items?

Shipping, Pre-Orders, & Availability

Nail polish lifting

Nail polish peeling off after 2 days

they are peeling off the next day

How do i make my polish stay on longer?

How long does the peel off base coat make the nail colour last ? because it is a peel off does it come off quicker?

Do you offer money back guarantee? I have purchased about $200 worth of your products and it’s really not working for me. I’ve tried everything and my nails are ruined from removing it to many times. I have two fingers that are actually painful

What do I do if I receive the wrong/missing item in my order?Updated 10 months ago